We take pride in the quality and craftsmanship of every accessory we make. They are built to delight and last. But we know that dogs will be dogs!
That’s why almost every SAINT RUE leash, collar + harness comes with an unconditionally guaranteed for life warranty. If your accessory ever gets accidentally damaged or scratched during normal pup-related activities (including chewing!), we’ll happily replace it.
CITY LEASH FUR
CITY LEASH PADDED
LE CLASSIC LEASH
LE CLASSIC COLLAR
LE CLASSIC HARNESS
Simply send us an email at firstname.lastname@example.org with a photo of the product with the damage visible.
Upon receiving your request, we'll send out a brand-new, stunningly bold, identical replacement item free of charge within 5-7 business days.
No need to return your original product!
For INTERNATIONAL customers: customer is responsible for international shipping costs for replacement item(s).
We reserve the right to limit number of free replacements when there is excessive use or abuse of our guarantee. If original color is out of stock, we will choose a replacement color.